This Privacy Policy explains how Up App, Inc. ("Up App", "we", "us") collects, uses, shares, retains and deletes information when you use the Dream Tunes mobile application and the dreamtunes.upapp.fun website (together, the "Services").
Dream Tunes does not require you to create an account, and we do not sell your personal information. The only data collected from your device is the limited information described below, which is used to display and measure third-party advertising inside the app.
The app includes advertising software development kits ("Ad SDKs") from third-party advertising networks. When an advertisement is requested or displayed, these Ad SDKs collect:
This information is used for advertising and advertising analytics only.
If you contact us by email for support or to make a privacy request, we receive your email address and the content of your message. You are not required to provide any other personal information to use the app.
Sleep tracking data, alarm settings and any sleep recordings created by the app are stored locally on your device. This content is not uploaded to our servers and is not accessible to us. You can delete it at any time inside the app or by uninstalling the app.
We do not collect your name, precise GPS location, contacts, phone book, photos, files, health records, financial information, or the contents of your messages.
We do not sell your personal information and we do not use it to build profiles unrelated to advertising.
Advertising in Dream Tunes is provided by third-party advertising networks. These partners act as independent controllers of the data they collect through their SDKs and process it under their own privacy policies:
Apart from these advertising partners, we may disclose information only to service providers acting on our behalf, or where required by law, legal process or a lawful government request, or to protect the rights, property and safety of Up App, our users or the public.
We keep data only as long as necessary to fulfill the purposes described in this policy. Our specific retention periods are:
| Category of data | Retention period | What happens afterwards |
|---|---|---|
| Approximate (coarse) location, device information, advertising identifier, IP address and ad interaction logs | Maximum 90 days from collection | Automatically and permanently deleted, or irreversibly aggregated/anonymized so that it can no longer be linked to a device or user |
| Aggregated, anonymized advertising statistics (for example total impressions per country) | Retained for business reporting | Contains no identifiers and cannot be used to identify you or your device |
| Support and privacy-request emails | Up to 12 months after the request is resolved | Deleted from our mailbox; kept only where a longer period is required by law |
| Sleep data, alarms and recordings stored on your device | Kept until you delete them | Removed when you delete them in the app or uninstall the app; never uploaded to our servers |
Important: We do not maintain user accounts and do not build long-term user profiles. Where information must be kept beyond the periods above to comply with a legal obligation, resolve a dispute or prevent fraud, we keep only the minimum data required and delete it once that obligation ends.
Our advertising partners listed in Section 3 retain the data they collect according to their own retention policies. You may request deletion directly from them using the links in Section 3, or you may use the process in Section 5 below and we will forward your request where the partner offers such a mechanism.
You have the right to request deletion of the data we hold that is associated with your device. We offer two ways to exercise this right:
To ask us to delete any server-side records tied to your device, email us at [email protected] with the subject line "Data Deletion Request – Dream Tunes". In your email, please include:
We will acknowledge your request within 7 days and complete the deletion within 30 days (extendable once by a further 30 days for complex requests, in which case we will notify you of the reason). This service is free of charge, and you do not need an account to make a request. If we cannot identify any data relating to your device — for example, because it has already passed the 90‑day automatic deletion window — we will confirm that to you in writing.
Depending on where you live, you may also have the right to access, correct, restrict or object to our processing of your data, to withdraw consent for personalized advertising, and to lodge a complaint with your local data protection authority. Use the same email address ([email protected]) to exercise these rights, and we will respond within the applicable legal timeframe.
Dream Tunes is not directed at children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us at [email protected] and we will delete it promptly.
We take reasonable technical and organizational measures — including encryption in transit, access controls and data minimization — to protect information against loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. No method of transmission or storage is completely secure, but limiting both the data we collect and how long we keep it is a core part of how we protect you.
Our advertising partners may process data on servers located outside your country, including in the United States. Where required, such transfers rely on appropriate safeguards such as the European Commission's standard contractual clauses.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above and, for material changes, provide additional notice in the app or on our website. We encourage you to review this page periodically.
Up App, Inc.
Email: [email protected]
Privacy and deletion requests: use the subject line "Data Deletion Request – Dream Tunes".